A burst pipe at half nine
It works out whether this is an emergency before it asks for anything, and tells the caller how to stop the water while they wait.
0:59
It picks up when you can't — after hours, when you're on the tools, or when you're already on another call. It takes the caller's details and emails them to you before they've even hung up.
Australian voice · Australian data · One monthly price, never charged per minute
Press play. This is the actual voice, and the actual way it handles a call — including the parts where it refuses.
It works out whether this is an emergency before it asks for anything, and tells the caller how to stop the water while they wait.
The caller asks whether they can tape over it. Listen to what it says instead — this is the one where it refuses.
It takes the booking and the dietary note, then hits a question it wasn't told the answer to — and says so rather than guessing.
These are illustrative example calls with fictional businesses — not recordings of real customers. On a real call, every caller is told at the start that the call is recorded, and if someone asks whether they're speaking to a person, it tells them the truth.
Nothing about how your customers reach you changes.
You tell us about your business and we write it, configure it, and test it with you until it sounds right. You don't fill in a blank form and hope.
Your number stays exactly as it is. You divert to us when the phone isn't answered, is engaged, or is switched off.
An email lands in your inbox seconds after the caller hangs up. Recording and full transcript are in your dashboard.
Our own line is answered by the same receptionist we're selling you. No form first, no demo booking, no waiting for a call back.